Q1: Can I cancel my Anytime Fitness membership directly via the mobile app or online website?
A1: No. Anytime Fitness operates as a decentralized franchise system. The national app and website cannot cancel club memberships. You must communicate directly with your specific home club manager via in-person written notice or certified postal mail.
Q2: Why was I charged for another month after submitting my cancellation request?
A2: Almost every franchise enforces a mandatory 30-day written notice period. If your regular billing date falls within that 30-day processing window after you submit your notice, the club will lawfully execute that final scheduled payment before closing the account permanently.
Q3: What happens if I simply stop paying or cancel the credit card linked to my account?
A3: Halting payment without formal written cancellation does not terminate your contractual liability. The billing engine will assess late penalties, report delinquent balances, and eventually transfer the uncollected debt to third-party collections agencies, potentially damaging your personal credit score.
