Once the app assigns a route, drivers enter the dispatch staging area to retrieve their designated metal U-boat carts. The floor plan separates shelf-stable goods from thermal staging compartments. Bags marked with green or blue indicators originate from walk-in coolers, while thermal foil pouches containing dry ice emerge directly from deep-freeze sections.
QR code scanning procedures verify route integrity. Instead of scanning individual customer addresses inside the building, drivers scan the master barcode attached to each rolling cart, followed by the individual QR identifiers printed on package tags. Scanning errors trigger an alert on the handheld screen, preventing drivers from accidentally loading bags designated for another vehicle.
Physical cart logistics require careful maneuvering. Metal grocery carts loaded with heavy liquids, canned goods, and produce weigh upwards of 150 to 250 pounds. Station guidelines require pushing rather than pulling carts down ramps to prevent rollaways. Once goods are transferred into vehicle trunks and backseats according to route order, station policy enforces a mandatory cart return policy. Drivers must wheel empty rolling racks back to the designated cart corrals inside or immediately adjacent to the dispatch portal. Leaving carts stranded in empty vehicle stalls blocks inbound drivers and results in facility access warnings.
